A New Zealand company that installs and tests safety anchor points for industrial abseilers has received a formal warning, as new safety guidelines are developed for the industry. The investigation followed a complaint against the company after it certified as safe 42 eye-bolts on a 12th storey balcony. The company had installed 38 of the anchor points. A property management company retested the anchor points after concerns were raised by a contractor. All were found to be unsafe, with one pulling loose during testing.